Thursday, June 2, 2011

Still With Me?

I'm serious. Are you still with me? Because I think my feet have signed off.

I have to say, though; so far I love my job. I really do. I get to interact with so many different people. It's fantastic. And a lot of them are British. I've found them to be some of the nicest people I've ever met. I mean, I knew the Scots were nice because I was there for 4 months (check out my other blog "What's Under the Kilt" at www.checkunderthekilt.blogspot.com), but I guess I had forgotten after a year and a half. Has it really been that long? Holy crap!

Wondering what my job is? I work at a food court. Fast food, cleaning tables all day, boring? No. Not. At. All. Actually, I do walk a lot which is why my feet are going to fall off at any second, but I also get to talk to so many people and I'm always smiling. I can't help it. My trainer even came up to me within a couple hours of my very first shift and said "I think you're going to do well here." When I asked why he thought that, he simply replied "It's the way you carry yourself. You do a good job and you work hard." He said he had spoken with the manager who agreed. Cool, huh? I feel as if I've made a great impression and I can't wait to continue.

My roommate, known from here on out to you readers as HR, works at the Speedway in Tomorrowland (you know... the go-karts? I mean... race cars). She was telling me about a spontaneous magical moment that happened yesterday. For those of you who don't know, magical moments are just times when a cast member does a little something extra to make a guest feel special or to have that great memory that will last a lifetime. I want to have that experience soon because HR's sounded amazing. Here's the setup, but she tells it better:

There was a middle-aged man wheeling his son, who was in a wheelchair and had a physical disability that seemed to make him unable to have full use of his limbs, through the "handicap" line at the Speedway. HR was working that line at the time and the man comes up with his son, who is a little older, probably our age, and they get in the car and get all set up. HR starts talking to the kid as they're waiting for the father to buckle them both in, and asks "Are you excited?" and of the course the young man says "Yeah", though it's difficult for him to speak. HR continues to talk animatedly (as always) and then gives them the instructions and they set off around the track at a whopping 5 miles an hour. Don't quote me on that. I don't know the real speed.

When the father and son make it back, HR asks if the young man had fun and he nods enthusiastically. The father said his son was smiling the whole time, just beaming. Then the father explains that not only is it his son's first time at Disney World, this ride was his first ride at Disney World. So as the father is beginning to unbuckle himself, HR thinks for a second and then says "You guys had so much fun. Do you want to go around again?" Of course the father is saying things like "Oh, you don't have to", but HR wouldn't have it. So she let the young man and his father go around again.

That is a magical moment.

So, I don't have that ability, per say, but I can still treat guests like an individual. You see so many of the buttons here saying things like "I'm Celebrating!" and "Happy Anniversary" and things like that. Of course, I have to ask or comment on them. It's in my nature to talk.

I met a woman who had a "1st Visit" button on and when I asked her, she informed that her grandchildren had been but they finally got her and her husband to go along. I asked how the trip was and she said it was wonderful; she was being treated like a queen. I told her that's exactly what we're going for and that loved having her here. She was smiling bigger when she walked away than she was when I had first spoken. Possibly because I smile so freaking much. :)

Anyway, I don't have much else to say. The one downside to me job is that I have to wear nylons. Gross. Hate them. Always have. Other than that, I can't really complain. I enjoy it, I get to talk to guests and act like I'm five again when I talk to kids. It's great.

I'm off to bed now because I'm exhausted. G'night! And have magical dreams!

No comments:

Post a Comment